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Workplace Violence - How to Manage Anger and Violence in the Workplace

Cutting Wood

Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive content includes everything a workplace leader needs to get started.

Outcomes:


Describe what workplace violence is
Identify some warning signs of violence
Apply the cycle of anger
Understand Albert Bandura&rsquo;s behaviour wheel and how it applies to anger
Develop a seven-step process for managing your anger and others&rsquo; anger
Apply better communication and problem solving skills, which will reduce frustration and anger
Develop some other ways of managing anger, including coping thoughts and relaxation techniques
Use the nine components of an organisational approach to managing anger, including risk assessment processes
Respond if a violent incident occurs in the workplace, on both an individual and organisational level