Negotiating for Results
Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.
Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.
How often we all negotiate and the benefits of good negotiation skills.
The importance of preparing for the negotiation process, regardless of the circumstances.
The various negotiation styles and their advantages and disadvantages.
Strategies for dealing with tough or unfair tactics.
Skills in developing alternatives and recognizing options.
Basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.