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Communication

Cutting Wood

Communication is essential to build relationships with people and is one of the values that underpin high quality care. As a care worker, you need to be able to communicate with the people you are supporting to encourage them to express their needs and preferences. This Video explores the various methods of communication.

Outcomes:


Reaction when communicating
Verbal communication
Vocabulary
Body language
Technological aids
Language and communication needs
Culture
Checking understanding
Confidential information
Legislation